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Library Services During Covid-19 Closure

Below are common questions about library services during our closure due to COVID-19. If you have further questions we are available by:


Staff Contacts:

Please let us know if we have overlooked an area of concern for you, your classes or your department.

How can I access print and media materials from Boatwright Library and Parsons Music Library?

Faculty and staff can still request books and other materials that are not online through Document Delivery and items will be sent to your departmental mailroom via campus mail.  As another option, faculty, staff and students who need books or other physical items from Boatwright may also send requests to Cassandra Taylor Anderson at Materials will be ready for pickup at 11 a.m. each day at the Boatwright Library lakeside front entrance door.  Students who are not in Richmond and need print books/media should contact their liaison librarian who will check on e-book options or make suggestions for alternative online material. If there are no viable options, a book/DVD can be mailed to a student.

While Parsons Music Library is closed until further notice, library users may request physical materials by emailing Linda Fairtile ( Due dates for all items will be set to May 2. Users will be able to pick up requested materials at our Modlin door at a mutually agreeable time.

We recognize that faculty, students and staff with child or elder care concerns may not be able to come to campus to retrieve materials. The libraries will ship materials to your home via UPS upon request. The Libraries will cover the costs.

How can I request licensed eBooks and electronic resources for my courses?

Libraries across the country are working with vendors and consortia to raise or eliminate user limits for databases during this period. Many publishers have made expanded or free content available, check our Online Teaching Resources LibGuide for updated information.

VitalSource and RedShelf, two major textbook vendors, have opened up portions of their contents for free limited access, so check with a liaison to see if your title is included or if we can purchase an unlimited e-copy. Contact a liaison librarian for any library assistance you need.

How can I request the scanning of course materials?

Scanning of course materials continues. The library has staff members working daily to scan and upload course materials. To have your course materials scanned for Blackboard, please complete the form at: or contact Alissa Potter, User Support Specialist, at

Can I request research support and instruction for my students?

Liaison Librarians continue to support research and instruction for the campus. Contact your liaison for research and instruction support, resource needs, or any library questions. Refer students to liaisons for Zoom or email research help.

Is Interlibrary Loan service available for students and faculty?

Due to health concerns and the changing operating status of member campuses, the VIVA Resource Sharing Committee is asking members to immediately cease shipments of all physical materials between libraries. Requesting and borrowing e-materials will continue as well as scanning book chapters and other print materials. We expect delivery of materials from other libraries to the University of Richmond to slow as campus closures increase.

Have due dates for books and other materials changed for the remainder of the semester?

Boatwright Library and Parsons Music Library will extend due dates for materials currently in circulation to June 30, 2020.

Where can students still on campus make copies and print files?

Ricoh has provided machines on the 3rd Floor of the Commons and in the Special Programs Building. Students who are on campus can scan/copy at either of those two copiers for free, or print for free if they save their file to a thumb drive.