Library Help FAQ

Boatwright Library materials are fully accessible during our operating hours. UR faculty, staff, and students can access materials and check out multiple ways: in-person and by request. We offer both checking out at the desk or at the self-check-out. For help with items in Parsons, contact Linda Fairtile at lfairtil@richmond.edu.

Students who are not in Richmond and need print books/media should contact their liaison librarian who will check on e-book options or make suggestions for alternative online material. If there are no viable options, a book/DVD can be mailed to a student.

Yes! Here’s how to make a request:

1. Go to https://library.richmond.edu and scroll down to the OneSearch box.
2. Enter your search terms and click the magnifying glass icon.
3. Find the item that you want (there are lots of filters on the left that help you narrow your results) and click on its title.
4. Scroll down to “Get it” and click the “Sign in” icon.
5. Follow the prompt to log in with your UR ID and password.
6. Click on “Request: Place a Hold or Pick-up Request” (under “Get it”).
7. If you need to add any info to your request, you can, but it’s not required. You can just click “Send Request”.
   1. Faculty and staff have the added option of requesting “Office Delivery” for books requested from Boatwright only.
8. Items to be picked up at Boatwright are placed on carts at the entrance to the library and can be picked up anytime Boatwright is open. Items will be marked with your first initial and last name. Parsons Music Library staff will contact the borrower about arranging pickup of materials from that location.

For questions or additional assistance, faculty, staff and students who need books or other physical items from Boatwright may also contact boatwrightcirc@richmond.edu. For Parsons Music Library Materials, contact Linda Fairtile (lfairtil@richmond.edu).

Faculty may request items owned by Boatwright Library to be delivered to their office. Interlibrary loan items must be picked up and returned in person. Follow the instructions below to place a request:

1. Go to https://library.richmond.edu and scroll down to the OneSearch box.
2. Enter your search terms and click the magnifying glass icon.
3. Find the item that you want (there are lots of filters on the left that help you narrow your results) and click on its title.
4. Scroll down to “Get it” and click the “Sign in” icon.
5. Follow the prompt to log in with your UR ID and password.
6. Click on “Request: Place a Hold or Pick-up Request” (under “Get it”).
7. If you need to add any info to your request, you can, but it’s not required. Be sure to choose "Office Delivery" then click “Send Request”.

Contact a liaison librarian for any library assistance you need or for materials you would like to request.

Scanning of course materials continues. The library has staff members working daily to scan and upload course materials. To have your course materials scanned for Blackboard, please complete the form at: https://library.richmond.edu/services/course-reserves/course-reserves-form.html or contact Alissa Potter, Asst. Head of Access Services, at apotter@richmond.edu.

Liaison Librarians continue to support research and instruction for the campus. Contact your liaison for research and instruction support, resource needs, or any library questions. Refer students to subject librarians for research help.

Regular due dates are in use. Check “My Account” on the Library website for information. Inter-Library Loan book due dates are on the covers of the books.

Interlibrary Loan is running normally. Please review our libguide for additional details.

You can always reach out to us at ill@richmond.edu with any further questions.

Students can meet with a librarian via email, Zoom, chat, or in-person. Contact a subject librarian from the “Get help from a librarian” link below.

• Get help from a librarian - https://library.richmond.edu/help/ask/index.html
• Ask a question - library@richmond.edu
• Get started with research – https://libguides.richmond.edu

Boatwright Library offers three B&W printers, 1 color printer and 1 freestanding copier/printer. Students may also print and copy at Parsons Music Library.